Customer Service
Phone: 310-483-SUIT (310-483-7848)
Fax: (310) 630-5808
Monday-Friday. 9:30 A.M. - 5:30 P.M. PDT
E-mail: service@QSuit.com
Tracking Numbers:
Tracking numbers and delivery confirmation numbers are e-mailed 1-2 business days once the order is shipped. Tracking numbers can also be found by clicking the 'My Account' tab on the top of the page. Simply login to your account to place additional orders, get tracking numbers, and invoice(s).
Hassle-Free Return Policy - No prior authorization needed.
Satisfaction Guaranteed or your money back. At QSuit.com we stand behind our products 100%. So, if you are not pleased with your purchase for any reason, simply ship it back to us according to the directions below for a full refund of your purchase price (this does not include your original shipping). No prior authorization is needed within 30 days.
How Can I Change An order Or Make An Address Correction?
Please give us a call to (310) 483-7848 to make changes to your order.
Can you ship to P.O. Box address?
Yes. No extra charges for P.O. Box shipments. Simply pay the normal $6.95 Flat Shipping Fee.
Can you ship to APO / FPO addresses?
Yes. Simply pay the standard US shipping rate. Please expect up to 7 business days to receive your package.
How We Ship:
QSuit.com uses UPS and the United States Postal Service.
Money Orders
Please make money orders and cashier’s checks payable to Quality Men’s Wear. Personal and business checks are not accepted.
Return Policy/Exchange
All customers are granted 30 days to return any item. For the fastest and easiest service, please follow these guidelines:
1. List The Item(s) that you are returning
2. Note the reason for the return or exchange.
3. If an exchange is requested,please check our site for stock availability and let us know the style #, size, and color you would like in exchange.
4. We highly recommend utilizing a shipping company that provides tracking or delivery confirmation such as UPS, FedEx, and USPS with delivery confirmation. Please keep the tracking number for your records.
5. We do not refund shipping charges on Returned orders.
We offer one exchange per order. If a second exchange is needed, a $6.95 charge will be applied to your credit card to cover the shipping back to you.
6. Return Address :
Qsuit.com
333 W. Alondra Bl. Unit A
Gardena, CA 90248
All items returned will be credited to the original credit card used for purchase.
Is my satisfaction guaranteed?
Absolutely. Our goal is to provide each of our customers with total satisfaction with every purchase. If for any reason, you are not completely satisfied, please return it for an exchange, store credit, or refund. Please see our Hassle-FREE return policy for further details.
